Safe Dental Office Practices: What Patients Can See and Expect
Choosing a dental office that prioritizes your safety is essential. The Royal College of Dental Surgeons of Ontario (RCDSO) sets clear standards for infection control, ethical communication, and patient protection. Here’s what you should look for—both before booking and while visiting—to ensure your chosen dental office is following best practices.
What Patients Can See Before Visiting
- Clear Online Information:
- The office website or booking platform provides details about infection control protocols and safety measures.
- Credentials and qualifications of dentists and staff are listed and easy to find.
- Transparent policies on fees, treatments, and patient rights are available.
- Open Communication:
- The office answers questions about safety, sterilization, and infection control when you call or email.
- Staff are willing to explain their infection prevention protocols.
Visible Signs of Safety During Your Visit
- Clean and Organized Environment:
- Reception and waiting areas are tidy, with surfaces regularly cleaned.
- Hand sanitizer is available at the entrance and throughout the office.
- Seating is arranged to promote distancing when possible.
- Staff Hygiene and PPE:
- Dental staff wear fresh gloves, masks, and protective eyewear during patient care.
- Blue barrier film is used on door handles and other equipment.
- Gloves and masks are changed between every patient.
- Staff wash or sanitize hands before and after each interaction.
- Sterilization and Disinfection:
- Instruments are removed from sealed, sterilized pouches in front of you.
- Treatment areas are wiped down and disinfected between patients.
- Single-use items (like suction tips or needles) are disposed of immediately after use.
- Professional Credentials Displayed:
- Dentist and hygienist licenses, RCDSO membership, and certifications are visible in the office.
- Transparent Communication:
- Procedures and risks are clearly explained before treatment.
- Consent forms are provided and discussed.
- Treatment plans and costs are reviewed openly.
- Written Policies and Patient Rights:
- Infection control protocols are available for review upon request.
- The office encourages patient feedback and addresses concerns promptly.
- Privacy and confidentiality notices are displayed.
Why These Standards Matter
Visible infection control measures and ethical practices protect you from preventable infections and ensure honest, patient-centered care. When a dental office follows RCDSO guidelines, you can feel confident in the safety and professionalism of your care.
Why Choose Blue Heron Dental Centre?
At Blue Heron Dental Centre, we are committed to your safety and comfort. Our team follows RCDSO guidelines to ensure visible, rigorous infection control and ethical practices at every step. From sterilized instruments and transparent communication to a spotless environment, we take every precaution to protect our patients.
Book Your Appointment Today
Let us be your trusted choice for safe, effective dental care. We’re here to deliver the high standards you deserve!
- Phone: 226-884-0993
- Online Booking
- Address: 9 Southdale Rd East #6, London, ON N6C 6B4
- Convenient location in London, Ontario
- New patients welcome!